23 May 2013 
Support Center » Knowledgebase » Technical Support » When I go to download my files I get a message that says that my time has expired?
 When I go to download my files I get a message that says that my time has expired?
Solution

For security reasons the download links expire after 4 days.  If the need arises and you need to re-download your file(s) after the time limit has expired please submit a ticket to the billing department and we will prolong your download time for an additional 4 days.



Article Details
Article ID: 4
Created On: 17 May 2008 08:12 PM

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