 | I accidentally ordered a movie twice or I was billed twice for the same movie? |  |
 | If you receive a duplicate charge please submit a ticket to the billing department and we will promptly issue you a refund for th |
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| I never received my receipt containing my download link? |  |
| Once you have placed an order you should be redirected to the download page where you can download your purchases. You will also receive a receipt via email containing your download links.Alternatively, you can always view all of your orders, r |
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| I paid using Google Checkout and I have not received my download links? | |
| When placing an order using Google Checkout there is a 15 minute delay by Google processing the paymet. If it has been longer than 15 minutes please |
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